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| Your Questions |
TENS
pain relief:
(Transcutaneous Electrical Nerve Stimulation):
How does TENS
work? What is the history of TENS?
Will TENS work for me? What
makes a Body Clock TENS better than the rest? Are
Body Clock TENS units safe to use with other medication? Will
the treatment hurt? Is a Body Clock
TENS machine easy to use? How long
before I feel benefit from my Body Clock TENS unit? For
how long does the pain relief last? Electrical
Muscle Stimulation (EMS): Is
Electrical Muscle Stimulation (EMS) used for medical or cosmetic purposes?
What is the difference between Body Clock
EMS units and those advertised in the media? How
does Electrical Muscle Stimulation (EMS) work? What
conditions are usually treated with EMS? Will
EMS work for me? Are Body Clock EMS
units safe to use with other medication?
Is a Body Clock EMS machine easy to use?
Stimplus Electro-acupuncture:
How does the Body Clock Stimplus work? Will
it work for me? What makes the
Body Clock Stimplus better than the rest? Is
it easy to use? Is it safe to
use with other medication? How
long does pain relief last? Payment:
Can I pay in £ pounds $ dollars or Euros €? What
credit cards do you accept? Are
Internet Orders from Body Clock Secure?
I do not have a credit card. How else can I pay? Body
Clock units are sold at UK prices worldwide. What is the catch?
Shipping and Handling:
What if I want to return my unit?
I live in the UK. How much does it cost
and how long will it take to deliver my unit? I
live in the USA. How much does it cost and how long will it take to deliver my
unit? I live in Europe. How much
does it cost and how long will it take to deliver my unit? I
do not live in the USA, UK or Europe. How much does it cost and how long will
it take to deliver my unit? Questions
about this Web Site: I had a problem
paying. Is there anything I can do? I
am having a problem with the site. What can I do? How
do I remove an item from the cart?
General: What
are the CE marks on the product photographs? I
have a question that has not been answered here. Can I ask you by e-mail?
TENS pain relief:
How
does TENS work?
Pads are placed on or near the area of pain. Soothing
pulses are sent via the pads through the skin and along the nerve fibres. The
pulses (controlled by the user at all times) suppress pain signals to the brain.
TENS also encourages the body to produce higher levels of its own natural pain
killing chemicals called Endorphins and Encephalins.
What
is the history of TENS?
Stone carvings from the Egyptian Fith Dynasty in
2500 BC depict an electric fish being used to treat pain. Present day TENS began
after the landmark paper by Melzack and Wall 1965, entitled "Pain Mechanism: A
New Theory." An enormous amount of scientific research followed, resulting in
the therapy used today.
Will
TENS work for me?
TENS (Transcutaneous Electrical Nerve Stimulation) is a highly effective
treatment for pain. It is used worldwide and recommended by sports coaches, physiotherapy
departments, pain clinics, doctors and other medical practitioners. A TENS unit
will ease pain, and should result in a decrease of drug intake! For many the relief
is dramatic.
Numerous painful medical conditions can be eased with our products including:-
- Rheumatoid
and Osteo-arthritis
- Back
pain
- Menstrual
Pain
- Labour
Pain
- Peripheral
Nerve Injuries
- Shingles
- Headache
and Migraine
- Cancer
Pain
- Trigeminal
Neuralgia
- Phantom
Limb Pain
- Sports
Injuries
- Sciatica
- Aching
Joints
- Post
Operative Pain
- Muscular
Pain
- Whiplash
and Neck Injury and many others.
For years our therapy has been used worldwide in both hospitals
and the home. In some cases pain relief will continue (perhaps for several hours)
after the unit has been switched off.
For many people, relief is so dramatic that using TENS has changed their lives.
We are always delighted when someone telephones to tell us that they are pain
free for the first time in years ... and it does happen. TENS is a treatment well
worth trying. It does not always offer a cure but what it does do is relieve pain.
Remember - pain is the body's means of warning that something is amiss.
Before using any Body Clock TENS unit, you should establish the source and cause
of your pain.
Contraindications: Body Clock TENS units must not be used by patients using
a demand type pacemaker. Electrode pads should NOT be placed at the front or side
of the neck. Units should NOT be used when driving or operating machinery.
Precautions: Pregnant women and patients who have heart disease or epilepsy
should seek medical advice before using Body Clock TENS. NEVER use Body
Clock TENS or any other method of pain relief to mask undiagnosed pain as this
could require urgent treatment.
What makes a Body Clock TENS better
than the rest?
Body Clock only make the highest quality TENS units,
known for their ease of use, combined with the very latest in technology. We are
a well established company, with an excellent reputation. Our friendly team of
staff is always ready to answer any question you may have before or after purchasing
a Body Clock unit. This personal service offers complete pre and post sales care
which is unrivalled.
Are Body Clock TENS units safe to use with other medication?
Yes, and you may be able to stop taking pain killing drugs
or at least reduce your intake.
Will the treatment hurt?
No, the sensation felt is very pleasant and soothing
and is totally controlled by you.
Is a Body Clock TENS machine
easy to use?
Yes, extremely easy to use. Step by step instructions
are provided with every machine and if any further advice is needed please contact
us.
How long before I feel benefit
from my Body Clock TENS unit?
Some people's pain is relieved immediately whilst
others need a little longer. You should also take into account that it may take
a while to find the best position for the electrodes.
For how long does the pain relief
last?
Some benefit for days after only a half hour treatment,
whilst others need to keep their Body Clock TENS unit on for longer periods.
Electrical Muscle Stimulation (EMS):
Is
Electrical Muscle Stimulation (EMS) used for medical or cosmetic purposes?
Both. Body Clock EMS units are fully compliant
with strict medical device regulations
so that our units can be used for medical purposes. However, they are also excellent
for cosmetic toning and are regularly used on the abs, legs and thighs, arms and
other areas of the body.
What
is the difference between Body Clock EMS units and those advertised in the media?
Technologically, there is much simmilarity. However,
Body Clock machines are manufactured to be fully compliant with strict medical
device regulations, ensuring high quality. They are also sold at UK
prices which means you may also be getting a better deal.
How does
Electrical Muscle Stimulation (EMS) work?
EMS works by stimulating muscles by means of tiny
electric impulses. These impulses travel to the body from the EMS unit via electrode
pads which are attached to the body. Timers on the EMS machine rhythmically contract
and relax the muscles, allowing you to tone or work muscles.
What
medical conditions are usually treated with EMS?
Body Clock EMS units are used to treat a number
of medical conditions that require muscle stimulation. The most common are:
- Long-term disuse after fracture or prolonged bed rest.
- Progressive strengthening for joint or muscle injury
- Immobilised limbs
- Atrophy Prevention
- Bell's Palsy
- Stress Incontinence
- Muscle weakness
- Improving muscle tone after weight loss or childbirth
- Muscle spasticity following a stroke
Will
EMS work for me?
EMS (Electrical Muscle Stimulation) is highly effective for both cosmetic
toning and medical usage. Our EMS units are used worldwide and recommended by
sports coaches, physiotherapy departments, doctors and other medical practitioners.
However, for best results EMS should be accompanied with a sensible exercise program
so that muscles are correctly worked.
Are
Body Clock EMS units safe to use with other medication?
Yes. They are often used in conjunction with physiotherapy or by themselves
for medical or cosmetic toning.
Is
a Body Clock EMS machine easy to use?
Yes. They are extremely easy to use. Step by step instructions are provided
with every machine and if any further advice is needed customers can contact
us for after sales care.
Stimplus Electro-acupuncture:
How
does the Body Clock Stimplus work? The Stimplus
is the latest in electro-acupuncture. This amazing device applies the same principle
as the age old Chinese therapy of acupuncture, without piercing the skin. The
Stimplus finds acupoints, and then stimulates away the pain electronically at
the touch of a button, without needles. Acupoints are detected with sound and
light. 6 LED indicators on the top of the unit light up, one by one. The Stimplus
also emits a low pitch sound which rises the closer you are to an acupoint.
Will
it work for me?
The Body Clock Stimplus is a highly effective treatment
for pain. It is used worldwide and recommended by acupuncturists, pain clinics,
doctors and other medical practitioners. A Body Clock Stimplus will ease pain,
and should result in a decrease of drug intake! For many the relief is dramatic.
It can help relieve pain for many conditions, though some may be better suited
to our TENS units.
Conditions that the Stimplus is particularly useful for include:
- Headaches including Migraine, Cluster, Tension and other types of headaches.
- Neck pain
- Toothache
- Stress
- All other conditions that are traditionally treated with acupuncture.
*NB These conditions can also be treated using TENS.
What
makes the Body Clock Stimplus better than the rest?
The Body Clock Stimplus is known for its ease of
use, reliability and competitive price. Body Clock is a well established company,
with an excellent reputation. Our friendly team of staff is always ready to answer
any question you may have before or after purchasing a Body Clock Stimplus. This
personal service offers complete pre and after sales care which is unrivalled.
Is
it easy to use?
Yes, extremely easy to use. Step by step instructions
are provided with every machine and if any further advice is needed customers
can contact us for after sales care.
Is
it safe to use with other medication?
Yes, and you may be able to stop taking pain killing
drugs or at least reduce your intake.
How
long does pain relief last?
Some benefit for days after a short treatment,
whilst others need to re-treat their painful area more than once.
Payment:
Can
I pay in £ pounds $ dollars or Euros €?
You may pay in either currency. Once you begin
browsing the catalog, you can switch to the US
catalog or to the UK
catalog or to the French
catalog. NB - They are separate catalogs with separate records so please ensure
that you select all goods in the same catalog.
What
credit cards do you accept?
Body Clock accepts Mastercard, Visa, American Express, Switch, Solo, Delta
and JCB.
Are
Internet Orders from Body Clock Secure?
Yes, for details please click
here.
I
do not have a credit card. How else can I pay?
Paying by credit card is the most simple and efficient method of making
a purchase from us. However, if you prefer not to use a credit card we can still
accept payment in both US dollars and UK pounds.
For US and International
customers paying in US dollars, the speediest method is to purchase
an International Money Order from your bank for the exact order amount and simply
mail it to us with the details of your order. You can print off our order
form to make this simpler. A personal check can take several weeks to clear
so this is not advised.
For International customers paying in UK pounds,
an International Money Order can also be purchased from your bank for the exact
order amount and simply mail it to us with the details of your order. You can
print off our order
form to make this simpler.
UK customers can send sterling £ cheques
with an order form
to Body Clock Health Care Ltd, 108 George Lane, South Woodford, London, E18 1AD
Body
Clock units are sold at UK prices worldwide. What is the catch?
Buying from the UK is the cheapest option for our
Internet customers. Body Clock Health Care is already known within the UK for
its competitive prices, high quality and customer care. We believe that our US
and world customers should be able to receive their unit with the same advantages
as UK customers. That is why we have incorporated the ability to buy in dollars
($) pounds (£) and Euros (€).
Shipping and Handling:
What
if I want to return my unit?
We are so sure you will gain satisfaction from
using our machines, we offer a money back guarantee for machines returned within
30 days of dispatch. This
guarantee does not include either the cost of consumable items(e.g. self-adhesive
elctrodes) or carriage.
I
live in the UK. How much does it cost and how long will it take to deliver my
unit?
1st class post costs £3.95 and takes between 2-5 working days. Special
delivery costs £6.75 and takes 1 working day. *Special Delivery is before
12:00pm and the customer must be in to receive the items ordered. For a full list
of postal charges click
here.
I live in the USA. How much
does it cost and how long will it take to deliver my unit?
We offer one fast courier delivery service costing
$18.75. It takes between 3-5 working days. For a full list of delivery charges
click here.
I live in Europe. How much
does it cost and how long will it take to deliver my unit?
We offer one fast delivery services to Europe costing
$8.00 and takes between 2-4 working days. For a full list of postal charges click
here.
I
do not live in the USA, UK or Europe. How much does it cost and how long will
it take to deliver my unit?
The delivery costs £12.95 and takes between 6-14 working days. For a full
list of postal charges click
here.
Questions about this Web Site:
I
had a problem paying. Is there anything I can do?
In the unlikely event of you having a problem paying you can e-mail
us with the problem and we will get back to you as soon as possible. Alternatively,
you can call us on +44 (0)20 8532 9595. One of our customer service team
will be delighted to take your order. Or why not fax us on +44 (0)20 8532 9551.
I am
having a problem with the site. What can I do?
If you have any problem with our site you can e-mail
us with the problem and we will get back to you as soon as possible. Alternatively,
you can call us on +44 (0)20 8532 9595 or fax us on +44 (0)20 8532 9551.
How
do I remove an item from the cart?
If you have chosen an item and then changed your mind, you can remove
that item from the cart very easily. Just click on the "View Cart" button
on the menu and remove the item. If you have any further difficulty you can e-mail
us with the problem and we will get back to you as soon as possible. Alternatively,
you can call us on +44 (0)20 8532 9595 or fax us on +44 (0)20 8532 9551.
General:
What
are the CE marks on the product photographs?
All Body Clock TENS, EMS and Electro-acupuncture units have to pass through
stringent medical regulations. The CE marking means that our products fully comply
with EU medical device regulations. CE marking is recognised worldwide. Body Clock
also complies with the following standards:

I
have a question that has not been answered here. Can I ask you by e-mail?
Of course. Please contact us at
help@bodyclock.co.uk and we will do our best to answer your question.
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Fast Back Pain Relief
Pain-X: £49.95
Strap it to your back, or use as a standard TENS. |
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Digital
Thermometer
Tempteller:£28.95
Simple, fast and accurate temperature measurement. Ideal
for all ages. |
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Fast Back Pain Relief
Pain-X: £49.95
Strap it to your back, or use as a standard TENS. |
 |
Digital
Thermometer
Tempteller:£28.95
Simple, fast and accurate temperature measurement. Ideal
for all ages. |
All Body Clock machines are of the highest quality and
comply with strict medical standards.
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